Captain-hookah.com is all about providing only the highest and best quality hookah products,hookah accessories and hookah culture . Seeking the best hookahs around, we spent a great deal of time in various Middle Eastern countries. Our products are made in the Middle East and we ship worldwide! In order to maximize your enjoyment, we are committed to give our customers reasonable prices for our products. Through strategic alliances with global producers and importers, we are able to keep our rates low and product quality high.
Ordering:
Captain-hookah.com products are available for payment by credit card. Purchasing through Captain-hookah.com is secure and simple. Our online credit card processing system uses a Secure Sockets Layer (SSL) to ensure your information is protected at all times.
Captain-hookah.com accepts the following major credit cards: MasterCard, Visa, American Express and Discover. After completing your payment, be sure to follow the instructions and keep your payment information in a safe place.
Shipping costs:
The shipping costs are 10$ worldwide.
We do our best to deliver our products quickly as possible! (estimated 5-7 work days depends on shipping location and availability)
To return a product(s), please follow the following steps:
GENERAL RETURN TERMS: Due to the nature of our products, we are unable to receive returns on products that have been used. This would present a health concern and disallow us from selling these products as 'new.' We will, however, receive returns on products that are in a new, unused condition.
RETURN POLICY: Product(s) must be returned to us within 30 days of purchase date. Product(s) must be accompanied by a Product Return Form. Product(s) returned for any reason other than the product(s) being defective or damaged during shipping or erroneously-shipped will: Be shipped at the customer's expense. Incur a fifteen percent (15%) restocking fee. Be eligible for store credit or credit card refund (minus any applicable restocking fee).
Please know that we will not refund any shipping, handling or insurance charges.
The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. Your use of this site indicates you accept these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to CaptainHookah.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by CaptainHookah.com. CaptainHookah.com reserves the right to make changes to this site and these terms and conditions at any time.
1. Agree to CaptainHookah.com's Terms of Service;
2. Verify you are at least 18 years of age;
3. Verify that Hookahs and hookah accessories are sold legally in your County, State, and Country;
4. Agree to use the products offered herein for legal and intended uses only;
5. Verify you are not visiting with any malice towards CaptainHookah.com
6. By entering this site you are observing any and all local laws and irrevocably waive any and all liability resulting from the purchase and/or use of such products. If you are under age 18 or do not agree, do not order and leave the CaptainHookah.com site immediately.
Disclaimer and Limitation of Liability as to Products Sold
All of CaptainHookah.com's products are guaranteed against defects for 14 days from the date that the recipient receives the merchandise. By ordering from CaptainHookah.com, you agree that you are at least 18 years of age or older, and able to purchase Hookahs and Hookah accessories in your state. Except as expressly stated herein, CaptainHookah.com makes no representations or warranties, either express or implied, of any kind with respect to products sold on the CaptainHookah.com site. Except as expressly stated herein, CaptainHookah.com. expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to CaptainHookah.com arising from any product sold on the CaptainHookah.com site shall be the price of the product ordered. In no event shall CaptainHookah.com, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold. All Hookahs and hookah accessories sold at CaptainHookah.com are intended for adults (18 years or older) only. Any other use of such products, by minors or for use with controlled substances is prohibited by and may constitute a violation of International, Federal, State, and/or Local Laws.
Disclaimer and Limitation of Liability as to the CaptainHookah.com Web Site
The CaptainHookah.com web site and the materials therein are provided “as is”. CaptainHookah.com makes no representations or warranties, either express or implied, of any kind with respect to the CaptainHookah.com site, its operations, contents, information, materials or year 2000 compliance. CaptainHookah.com expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that CaptainHookah.com its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the CaptainHookah.com site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, CaptainHookah.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. CaptainHookah.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, CaptainHookah.com shall immediately issue a credit to your credit card account in the amount of the charge.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CaptainHookah.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. CaptainHookah.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $250.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. CaptainHookah.com is a reseller to end user customers and Hookah Dealers, exporters, and Wholesalers.
Service and Support
all requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions. CaptainHookah.com will provide on-line technical notes on most computer hardware && software products.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that CaptainHookah.com is not responsible for the operation of or content located on or through any such site.
By ordering from Captain-Hookah.com, you agree that you are at least 18 years of age or older and able to purchase Hookahs, and other Hookah merchandise in your state and country
